Products

EquidGel

EquidGel is generally available at £ for a Kg bag but it is also available in 3Kg tubs for wholesale customers only, please contact 01472 859593 for details.
Quantity x Kg Bag(s)

EquidChop

EquidChop is only available in Kg bags at a cost of £ a bag.
Quantity x Kg Bag(s)

LamiGel

LamiGel is available in Kg bags at £ each, but it is also available in 3Kg tubs for wholesale customers only, please contact 01472 859593 for details.
Quantity x Kg Bag(s)

LamiChop

LamiChop is available in Kg bags at £ each.
Quantity x Kg Bag(s)

EquidGrass

EquidGrass is available in Kg bags at £ each.
Quantity x Kg Bag(s)

EquidGel Sample Pack

The EquidGel Sample Pack contains 2 x 100g bags of EquidGel and 2 x 130g bags of EquidChop free of charge (£5.00 postage & packaging each).
Quantity x EquidGel Sample Pack(s)

LamiGel Sample Pack

The LamiGel Sample Pack contains 2 x 100g bags of LamiGel, 1 x 130g bag of EquidChop and 1 x 100g bags of LamiChop free of charge (£5.00 postage & packaging each).
Quantity x LamiGel Sample Pack(s)

Billing Address

Full Name
Address 1
Address 2
City/Town
Postcode
Phone Number
Email Address
Accepted Credit Cards

Where should we deliver your order?

Full Name
Address 1
Address 2
City/Town
Postcode
Phone Number

Postage & Packaging

There is a standard delivery (postage and packing) charge of £7.50 per parcel, with a maximum weight for each parcel up to 20kg.

There is a minimum order value of £5.00 (excluding the postage and packing charge).

Delivery is by UKMail, tracked and direct to your door. Delivery of goods in stock is normally within 2 to 3 working days, but please allow up to 7 working days ? especially in busy seasonal periods such as Christmas. We cannot be held responsible for late delivery by UKMail services.

For large or bulk orders please contact sales@equidiet.org.uk or telephone 01472 859593. Free delivery and discounts available for bulk orders. There may however be a lead time of up to 14 days for bulk orders.   Please telephone for details.

All consignments are to be signed for unless otherwise requested in writing (email).   If a consignment has been requested to be 'left in a safe place' by the recipient, then the recipient takes full responsibility for the items left.
Equidiet (UK) Ltd. cannot be held responsible for any lost or stolen items if it has not been signed for.

PLEASE NOTE: Due to courier fuel surcharge, customers from the following postcode areas must contact us on 01472 859593 to place order and arrange payment by Bank Transfer.

Scotland
HS, IV, PA, PH, AB, HK, DD, KW, ZE
Northern Ireland
BT
Islands
IM, GY, JE, PO (IOW), TR

Return & Refund Policy

The Consumer Protection (Distance Selling) Regulations 2000 state that you may exercise your right of cancellation after the goods have been delivered to you, however you must inform us in writing (excluding email or text) by post within 7 working days of receipt, that you would like to return the goods.

It is your responsibility to return the UNOPENED and UNUSED goods within 7 working days You will then be responsible for returning the UNUSED and UNOPENED goods within 7 working days of receipt and at your own cost.

For animal health and hygiene reasons, goods that are deemed to be USED may be returned but will not be refunded.

No responsibility can be taken for over-ordering or mis-ordering of goods, or if your animal does not accept the feed, but you have the right to return the UNUSED and UNOPENED goods within 7 working days, under the Distance Selling Regulations as above.

If an order is cancelled within 24hours of delivery, there will be a restocking fee of 5% of the invoice value.   If the order has been dispatched and subsequently cancelled, the recipient will be responsible for returning the goods unopened at the recipient's own cost.   A credit note will be issued upon receipt, no monetary refund will be available.

Damaged Goods

If you receive your products and they are not in good condition (either whole or part of the order is damaged), please ensure that the UKMail delivery driver takes full details in writing of the damage at the time of signing for the goods.

Please notify us immediately by telephone and then confirm in writing to reach us within 5 working days of the delivery date, detailing the full extent of the damage.   Please take a photograph of the damage. Damaged goods accordingly will be replaced or a credit note issued.

Please note, we cannot replace damaged goods if they have not been noted as such on delivery and we have not received signed written confirmation from you within 5 working days of receipt.

Terms & Conditions

  1. All products offered for sale by Equidiet (UK) Ltd are natural feeds, forages and non GMO oils and are NOT veterinary medicines. All product are only to be used as nutritional feedstuffs and therefore Equidiet (UK) Ltd shall not be held liable for any damage caused to any animal by any product being used to treat a medical/veterinary condition even if recommended by a veterinary surgeon.
  2. We are happy to provide nutritional advice for your horse but you should always consult your veterinary surgeon if you have concerns about your animal?s health. If you have particular technical questions, our Senior Nutritionist will be more than happy to consult with your veterinary surgeon.
  3. Equidiet (UK) Ltd reserves the right to alter prices or specifications without notice.
  4. All formulations (EquidGel, LamiGel and EnduroGel etc.) always contain the same ingredients in the same ratios, but from time to time you may notice a variation in the consistency of the product. This is because plant matter varies in is structure and nutritional value due to growing season and weather conditions. This will in no way detract from the quality of the product. All ingredients are fully traceable and conform to all regulations set down by the relevant feed assurance scheme.
  5. All reasonable care is taken to ensure that the content of this site is up to date and accurate. We may amend the terms, conditions, prices and specifications from time to time, in which case any amended version will be published on this website. The terms and conditions shall be governed by and construed in accordance with English law.
  6. Loss of Goods. Goods are shipped out by UKMail on tracked services. Should you not receive your goods after 7 working days of ordering, please contact us immediately with your details.
  7. If you receive an incorrect order please advise us immediately, quoting your name and invoice number.
  8. If stock is purchased and the invoice is paid in full the product then becomes the property of the recipient.   Equidiet (UK) Ltd. has no obligation to repurchase stock.
  9. If goods are purchased by overseas customers, Equidiet (UK) Ltd shall not be liable for any duties, taxes or subsidies imposed by overseas customs, and shall have no liability in respect of goods rejected by customs, however we will endeavour to provide the information they may require.
  10. No returns will be accepted by overseas customers, except customers in NI or Overseas UK Base Military personnel.
  11. All content on this site is the property of Equidiet (UK) Ltd and is protected by UK and international copyright laws. All copyrights and other intellectual property rights regarding artwork, graphics, text, trademarks, logos and other content on the site are owned by Equidiet (UK) Ltd, or are used with permission. The images and text displayed may not be copied, reproduced, republished, downloaded, modified, posted, transmitted or distributed in any way without prior written permission from the Director of Equidiet (UK) Ltd.
  12. EquidGel® is a registered trade mark of Equidiet (UK) Ltd and may not be reproduced without the strict written permission from the Director of Equidiet (UK) Ltd.